HHI Home Improvement Centres are recruiting:

A Contracts Manager

Are you an experienced leader with a passion for managing teams and driving quality? HHI is looking for a Contracts Manager to join our team. This is a unique opportunity to work across both Northern and Southern Ireland, overseeing the management of installers, surveyors, and more. 

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The Role

As Contracts Manager, you'll be the cornerstone of ensuring our projects run smoothly from start to finish. You will lead a team of installers and surveyors, both employed and subcontracted, ensuring the highest standards are maintained throughout. Your role will be pivotal in developing new installation methods, assisting with after-sales support, and continuously improving the delivery of HHI projects. 

Key Responsibilities

Lead and manage a team of installers and surveyors, ensuring they are well-trained, motivated, and guided to success
Develop new installation methods to match evolving products and technologies
Assist with technical advice, problem solving and on-the-job assistance.
Provide step-by-step mentoring, training, and supervision along with onsite inspections.
Support health & safety standards across all projects, ensuring a safe working environment
Drive product development and participate in supplier negotiations
Manage after-sales service and customer relations
Assist with debt collection and provide legal assistance when required

Who We're Looking For

We’re seeking a driven, experienced individual who thrives in a fast-paced environment and has a proven track record in similar roles. You should have:

5+ years of experience in a similar Contracts Manager or leadership role
Strong communication skills, both with internal teams and external partners
Excellent IT skills, including Word, Excel, and PowerPoint
A full clean driver’s license
A strong team player with a desire to contribute to a collaborative environment
Preferably someone with a Trade and at least 10 years of job experience

Performance and Growth

At HHI, your success is our success. Performance is measured through:

Effective service provision and deadlines met consistently
Achieving and exceeding sales targets and contributing to company profit
Ensuring your team meets and exceeds their performance targets

Ready to Make an Impact?

If you’re ready to take the next step in your career and make a real impact, we’d love to hear from you.

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Why HHI?

At HHI, we don’t just build products, we build relationships. Join a company that values innovation, teamwork, and the highest standards of service. You will have the chance to develop your skills, contribute to exciting projects, and make a lasting impact.

What our EMPLOYEES Say about HHI:

Great for career development.

I have been with HHI for 29 years and they developed me from a joiner to a senior manager. Great place to work with great people and a high performing culture.

Great company to work with
HHI has a great group of people working across all branches. There is a great sense of togetherness with the teams, which makes it a great atmosphere to work in. Things can be fast paced, but that comes down to the success of the business and how well they are doing in the market. Everyone works together to get the job done. The company is going from strength to strength.

Productive and fun workplace
Great company great team. Good communication. Excellent company culture. Opportunity for career advancement. Great management team who are supportive.

What our CUSTOMERS Say about HHI:

Fantastic experience so far! Would definitely recommend.
Gareth and the the other staff from the Castlereagh Branch have been great from start to finish! Very clear when we went to see them in the showroom and in no way felt pressured to buy. Lots of products to choose from and very flexible. Workmen kept us well informed and always tidied up after themselves.

100% the best home improvements place
The best home improvements place I’ve been to. Not only are their products top quality but the service and the people that work there are 2nd to none. Steven the man I dealt with was nothing short of a gentleman and looked after us from start to finish. Even his after-care was great. We have just moved house and we have a ton of stuff to do I can promise you I will be returning here for everything.

I highly recommend this company…
I can highly recommend this company very friendly staff. When they came to do work outside my home they were extremely tidy and left no mess behind. Such an easy and efficient process from getting first quote to completion of job. Will certainly be a returning customer. 10/10